logo

Nautilus FAQ’s

Below you will find answers to some of our customers’ most frequently asked questions. If you can not find your answer below, please email our customer service team at:
concierge@nautil.us

[accordion] [accordion-item title=”How do I access my Prime Digital Subscription?”]

[accordion-item title=”How do I make changes to my account?”]

[accordion-item title=”What is the price of the Print + Digital Subscription?”]

[accordion-item title=”What is included with the Print + Digital Subscription?”]

[accordion-item title=”What is the price of the Prime Digital Subscription?”]

[accordion-item title=”What is included with the Prime Digital Subscription?”]

[accordion-item title=”What are Nautilus Channels?”]

[accordion-item title=”What forms of payment do you accept?”]

[accordion-item title=”How do I cancel my subscription?”]

[accordion-item title=”When will I receive my first print edition?”]

[accordion-item title=”I haven’t received my issue, my issue was damaged or my issue was lost – can I get a replacement issue?”]

[accordion-item title=”What is your return policy on store merchandise?”]

[accordion-item title=”Do you offer any discounts for educators, seniors, military or government workers?”]

[accordion-item title=”Can I subscribe without enrolling in the auto-payment process?”]

[accordion-item title=”How do I purchase a gift subscription?”]

[accordion-item title=”I placed an order, how do I find out the status of my shipment?”]

[accordion-item title=”What does this status on my account mean?”]

[accordion-item title=”How do I find and place an order for a single print issue previously sent to customers?”]

[accordion-item title=”Do you offer audiobooks/articles for the visually impaired?”]

[accordion-item title=”How do I contact customer service?”]

[accordion-item title=”How do I contact advertising?”]

[accordion-item title=”How do I submit articles for publishing?”]

[accordion-item title=”How do I submit art for consideration?”]

[accordion-item title=”If I want to inquire about possible internships at Nautilus, who should I contact?”]